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Privacy Policy

Introduction

Privacy Policy for Glo Solar S.A (GSS)

Effective Date: [01/02/2025]

Glo Solar S.A ("GSS", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal data in accordance with the Protection of Personal Information Act (POPIA), the General Data Protection Regulation (GDPR), and other applicable data protection laws.

1. Who We Are

Glo Solar S.A (GSS) is a registered company in South Africa.

  • Company Name: Glo Solar SA (GSS)
  • Company Registration Number: 4600183018
  • Business Address: 5th Avenue, Vosterkroon, Nigel, Gauteng, 1490, South Africa
  • Website: https://www.glosolarsa.co.za
  • Email: info@glosolarsa.co.za
  • Telephone: +27 11 355 2030

We are the data controller for the personal data we collect and process.

2. Information We Collect

We collect the following types of personal data:

  • Full Name
  • Email Address
  • Shipping Address
  • Contact Number

We do not collect or store:

  • Card or banking information
  • Browsing behavior
  • Cookies for ads or personalization

3. How We Use Your Information

We use your personal information solely for the following purposes:

  • To process and deliver orders
  • To communicate about order status and customer service
  • To fulfill legal or regulatory obligations
  • To improve our services

4. Data Retention

Your personal data is retained for 60 days from the date of collection, after which it is securely deleted, unless required for legal or tax purposes.

5. Your Rights

You have the following rights regarding your personal data:

  • The right to access your data
  • The right to correct inaccurate data
  • The right to request deletion of your data
  • The right to object to processing

To exercise any of these rights, contact us at info@glosolarsa.co.za.

6. Third-Party Services

We may share your data with trusted third-party partners for:

  • Order delivery and logistics (courier partners)
  • Web analytics (Google Analytics)
  • Cloud hosting and newsletter services (international providers)

All third parties are bound by confidentiality and data protection agreements.

7. International Data Transfers

Some of your data may be transferred outside South Africa or the EU for cloud hosting and newsletter communications. We ensure all transfers are compliant with GDPR and POPIA by using appropriate safeguards.

8. Security of Your Data

We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction.

9. Marketing Communications

We may use your contact details to send marketing emails about our services. There is currently no double opt-in or unsubscribe link, but you can opt out by emailing info@glosolarsa.co.za.

10. Cookies

We do not use cookies for tracking, advertising, or personalization.

11. Updates to This Policy

We may update this Privacy Policy occasionally. All updates will be posted on this page with a revised effective date. We encourage users to review this policy regularly.

Contact Us

If you have any questions about this Privacy Policy or our practices, please contact:

By using our website and services, you consent to the practices described in this policy.